Counseling Services


Parent/Family Resources

Sending a child to college can be an exciting as well as nerve wracking experience for parents.  We hope the information provided below will help make yours and your child's transition to Baldwin Wallace University as smooth as possible.

Common Questions Asked by Parents:

Does Baldwin Wallace University offer counseling services?

YES! All Baldwin Wallace University students are eligible for counseling at Counseling Services. We offer a full range of services including individual counseling, group counseling, psychoeducational workshops and psychiatric services. There is NO COST to use these services. In addition, Counseling Services offers 24-hour crisis intervention services. Please refer to our homepage for general information on hours, location and services.

I think my son/daughter needs your services. How can I know for sure?

Family members and parents are often the first to notice students who are encountering overwhelming stress or who are having problems coping. These stressors can interfere with academic performance, personal relationships, and daily behavior. Listed below are some warnings signs that might signal the need for a referral to Counseling Services:

  • changes in sleep, appetite, or energy level
  • social withdrawal or isolation
  • changes in personal hygiene
  • signs of excessive alcohol and/or drug use
  • expressions of sadness, unhappiness or mistrust
  • change in academic performance; absenteeism in class
  • loss of interest in activities which have been previously pleasurable or meaningful
  • crying spells
  • physical complaints without a known medical cause
  • unusual repetitive or ritualistic behavior
  • relationship problems with family or friends
  • talk or reference, whether direct or indirect, to suicide
  • previous emotional disturbance or treatment
  • recent traumatic event or loss

How do I encourage my son/daughter to seek help from you?

Talk with your son or daughter in a caring and direct manner about the behavior(s) that concern you. Offer counseling as a resource. Be knowledgeable about our services and how to schedule an appointment. For those students who express ambivalence about seeking support, normalize the process of pursuing counseling by:

  • Reassuring the student that counseling services are appropriate for anyone needing assistance in coping with and resolving emotional and/or interpersonal concerns.
  • Letting the student know that no problem is too big or too small for counseling.
  • Informing the student that he or she can make an appointment to speak to a counselor once without making a commitment to ongoing counseling.
  • Reminding the student that any information shared during counseling sessions is kept strictly confidential and will not be disclosed to anyone without her/his written permission.
  • Acknowledging, validating, and discussing any fears and concerns about seeking help. Some students may feel that counseling is an admission of weakness or failure; we tell students that it takes considerable courage and integrity to face oneself, acknowledge one's troubles or difficulties, and admit the desire or need for assistance.
  • Suggesting that the student visit our Web site as a way to become familiar with the services we offer and our staff.
  • Consult with us!

 My son/daughter refuses to seek help even though we're convinced he/she needs it. What can we do?

This is a tough situation that often leaves parents feeling helpless. Except in cases of imminent danger to self or others, it is important to remember that counseling is a personal choice. Continue to listen and be supportive. Your son/daughter might still be considering counseling or may want to make the decision in private. If you continue to be concerned about behavior(s), please consult with Counseling Services staff. We can be reached at 440-826-2180.

If my son/daughter seeks help at Counseling Services, will I know and how much will I be involved?

Confidentiality is an essential part of any counseling relationship. We adhere to confidentiality guidelines mandated by Ohio law as well as those required by our professional licensing boards. We understand and appreciate that parents often wish to be involved when their son or daughter seeks counseling; however, the aforementioned confidentiality guidelines do not permit us to talk with parents in any way about their child's participation in counseling without the student's written consent. We cannot confirm or deny that a student has come to a counseling session or disclose the name of their counselor. However, you should always feel free to contact us if you have any concerns about your child and/or want us to be aware of something concerning your child.

Share |