Business Clinic

The Business Clinic is closing operations at the end of 2015 calendar year. For the remainder of the fall semester, the Business Clinic will continue to assist local companies. Contact Business Clinic Director and Professor Phil Bessler at (440) 826-2083 to set up a consultation to determine if the BW Business Clinic is right for your business.

Local businesses can also take advantage of other clinics at BW including the Digital Marketing Clinic, the Sustainability Clinic and the Tax Clinic.


What is the Business Clinic?
The Baldwin Wallace University Business Clinic is a community outreach program for small business owners, new business entrepreneurs, and nonprofit board members and executive directors. We coach our clients through the development of a business strategy using a number of different tools including a feasibility analysis to determine if a venture or new product is worthwhile; the Business Model Canvas to determine the value proposition and customer acceptance; and a detailed Business Plan. We also offer other services including an in-depth review of your existing business plan.

Who works with the clients?
Student consultants, selected for their academic accomplishments, prior business/internship experience and communication skill, are teamed with Executive Volunteers (EV) to provide services. Students are fully trained in all aspects of the feasibility analysis, the Business Model Canvas and business plan development. Our EVs have run small and large organizations, have a passion for helping other business owners and for economic development in Northern Ohio.

What is the Business Clinic process?
While the business owner is expected to fully develop his or her plan, the EV and student consultant offer significant information and experience to help throughout the planning processes.

Clinic services are customized to your business; simply call to discuss your specific needs. After an assessment, your student consultant and EV will set up an initial client meeting to review a full agenda and expected outcomes. During each working session, your team discusses, in detail, one or more topics and goals. You, as a client, then draft content, email it for review and receive feedback at the beginning of your next session. The pace is comfortable, while making progress at each meeting. There are no limits to the number of meetings as long as progress is being made. BW students and faculty also can assist in a trial presentation of the final plan.

For in-depth reviews of complete business plans, Business Clinic consultants will review your plan in advance and, during a one-time consultation, give detailed feedback focusing on the completeness and clarity of the plan. The feasibility study is also a one-time meeting in which a student consultant guides you through the assessment of the potential for your business idea.

What other resources are part of the Business Clinic?
As a client of the Business Clinic, you have full access to the Ritter Library business reference material, including printed and electronic information and databases. Some of these online services are subscription-based and not publicly available. In addition, our research librarians are available to assist you. You also have the potential to connect with other EVs and faculty.

What does the service cost for a business plan and how many consulting sessions are included?
There is a nominal charge for the clinic and there is no set limit on the number of sessions a business owner can have. Our experience suggests that six to eight sessions are required to complete a business plan.

Who do I call for more information?
To find out how the BW Business Clinic can put you on the path to small business success, fill out the information below or contact Professor Phil Bessler at (440) 826-2083. An informal, no obligation consultation with him can determine if the BW Business Clinic is right for you.