Professional Development

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Building a Project Communication Plan

September 17, 2013

9 am - 4 pm; 6 PDU; $429; Baldwin Wallace, Berea

Instructor: Lynda Carter

Improving communication when leading projects or programs can be easily achieved with proper planning and focus. During this one-day, hands-on course, you will learn how to create winning communication strategies that inform, educate, and motivate your project team and key stakeholders.

All participants must bring current or past communication plans to class in order to complete self-audits of current communication strategies. During the course, you will identify improvements based on best practices learned in class and draft targeted status reports that align with your stakeholders’ Key Performance Indicators. 

Learning Objectives:

  • Identify characteristics of effective communication
  • Define best practices in the development of project communication plans
  • Create communication strategies that increase the probability of getting the right information to the right people at the right time
  • Draft targeted status reports aligned with key stakeholder success criteria

Target Audience: Project and program managers required to draft effective communications plans for their organizations and projects, as well as any individuals responsible for project leadership who are looking to drive effective communication into their organizations’ project management processes.

Course Outline:

  • Introductions
  • Communication Best Practices
    • Example of effective communication models
    • Reflective communication assessment
  • Communication Strategies
    • Key components
    • Integrating best practices
    • Self-audited communication strategy
  • Creating Targeted Status Reports
    • Stakeholder key performance indicators
    • Making standard reporting data more informative
    • Bringing your status reports to life


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