Professional Development

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360 Communication for Project Managers

December 2, 2014
May 7, 2015

9 am - 4 pm; 6 PDU; $499; Baldwin Wallace, Berea

Instructor: Sue Russell


One of the most important roles of a Project Manager is to ensure effective communication occurs with all groups that surround and impact your project:  sponsors, various department stakeholders, customers, and team members.

Think of your stakeholder map as a 360 circle, and your responsibility in communicating with and influencing all groups within that circle. As a project manager you have to be able to identify the style, information, and frequency of communication necessary in this multi-dimensional environment. In other words, you need to get work done through others to achieve your project objectives.

This course is an opportunity to understand your leadership and communication style, to analyze your stakeholders and to develop effective ways to influence them. 

This one day, hands on program will introduce you to a set of tools and techniques that you will apply to a real life project. You will learn how to effectively build stronger teams, adapt your leadership and communication style to build relationships with others, and develop strategies for driving project outcomes. These tools and techniques allow you to create more project success through enhanced leadership, communication and influencing skill development.

Learning Objectives:

  • Understand the importance of leading your project stakeholders, including your sponsors, your internal customers, external customers, and cross-functional team members
  • Identify and analyze multiple stakeholders and develop an effective strategy for influencing each of them
  • Understand your communication style and the styles of those that impact your project success
  • Learn techniques for building stronger virtual communications

Target Audience: Project managers, program managers, and other managers who need to effectively lead multiple project stakeholders for project success.  

 

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